Frequent Questions about the IONS Website

See also General FAQ | Membership FAQ | Research FAQ

This page offers help and information related to this website. If you have a question that isn't answered here or on our other FAQ pages, you can let us know through our . You can also use that form to give us general feedback on the site.

I have been an IONS Shift in Action member; why won't this site recognize my SIA username and password?

This website is not connected to the Shift in Action website and there was no way to move your username and password from the Shift in Action website to this new site. To activate your membership on this site you just need to go through the sign up process to establish your username and password here. In signing up you pick a new username and password, activate your account through the activation email you receive, and then log in. **Be sure to sign up using the email address that is associated with your current IONS membership so that your new online account on this website links to your existing IONS membership.**  Sign Up now.


I tried to sign up on this website but I never received an activation email, what should I do?

First check your email spam folder just in case the activation email went there. If you don't find it there, please use the 'Problem' section of our to let us know. We will get in touch with you to help you activate your account as quickly as we can.


I just signed up on this website. How do I find the free audio download I get as a thank you gift?

As a thank you gift for signing up on this new website you receive a free audio download of "IONS Research Program: Concsciousness and Healing" with Marilyn Mandala Schlitz. To get this audio you need to be logged in to this website. Once you are logged in, click on the link in the previous sentence to "purchase" this audio from the IONS Media Store. Put it in your cart and following the instructions to check out. The final charge for this item will say $0 so you will "purchase" it for free.


I signed up and activated my account but I can't log in. What do I do?

Please use the 'Problem' section of our to let us know more details about the problem you experienced. After we receive your information we will get in touch with you to help you get logged in as quickly as we can.


How do I find my personal profile page?

You need to have signed up on this website in order to have a personal profile page. During the sign up process you receive an activation email containing a link that takes you to a login page. Once you're logged in you can access your personal profile page at any time by clicking on your name (or username) in the upper left corner of the screen. You can also click on the link to Your Profile Page in the IONS Membership section of the links at the bottom of every page.


How do I update my personal information such as my address and phone number?

You update your address on your personal profile page. Don't yet have a personal profile page or know where to find it? Please see the previous answer in these FAQs. More information...


How do I find out more about the artists and photographers whose work I see on this site?

You can learn more about them and find links to their websites and contact information on the 'About this Site' page.


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